Privacy Policy

1. Data Controller

The Data Controller is B&B Madam di Scudeler Manuela, Via Risorgimento 12, 31100 Treviso (TV) — P.IVA 04780930263.

Email for privacy requests: info@cameretreviso.it.

2. What data we collect

• Contact data you provide via the availability request form: full name, email, phone (optional), preferred property, check-in/check-out dates, number of guests and any message.
• Technical and navigation data (e.g. IP address, browser, server logs) generated automatically when you visit the site.
• Cookies and similar technologies, only as described in the Cookie Policy and subject to your consent for non-essential ones.

3. Purposes and legal basis

• Respond to your request and provide information about availability — legal basis: pre-contractual measures taken at your request (Art. 6.1.b GDPR).
• Ensure the security and proper functioning of the website — legal basis: legitimate interest (Art. 6.1.f GDPR).
• Marketing and advertising measurement via Google Ads and Meta — legal basis: your consent (Art. 6.1.a GDPR), which you can withdraw at any time.
• Comply with legal and tax obligations — legal basis: legal obligation (Art. 6.1.c GDPR).

4. How we process data

Data is processed with electronic tools, adopting appropriate security measures to protect confidentiality and integrity. No automated decision-making or profiling producing legal effects is carried out.

5. Recipients of the data

Your request may be forwarded to the specific property you are interested in, so the host can reply directly.

• IT and hosting providers acting as data processors (e.g. the hosting platform and the email service used to deliver requests).
• Google (Google Ads) and Meta (Meta Pixel) for advertising, only if you consent to marketing cookies.

6. Transfers outside the EU

Some providers (e.g. Google, Meta, hosting) may process data outside the European Union, including the United States. Such transfers are covered by adequate safeguards under the GDPR (Standard Contractual Clauses and/or the EU-US Data Privacy Framework).

7. Retention

Data from requests is kept for the time needed to handle the request and any related obligations, and then deleted (as a rule, no longer than 24 months from the last contact, unless a longer period is required by law). Cookies are kept for the durations indicated in the Cookie Policy.

8. Your rights

You may exercise the rights under Articles 15-22 GDPR (access, rectification, erasure, restriction, objection, portability) and withdraw consent at any time, by writing to info@cameretreviso.it.

9. Right to lodge a complaint

You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).

10. Changes

We may update this Privacy Policy. The current version is identified by the date shown above.